Contacts FAQ

What is SimpleClick?
SimpleClick is a name-based system that makes it incredibly easy to communicate and share information with people with the simple click of a button. Use SimpleClick to instantly insert names within the web mail application when writing emails, sharing files, or when instant messaging.

To use SimpleClick:

  1. Click on the “To” button and your contact list will appear on the left-hand side of the window.
  2. Simply click on the desired names to automatically insert them into the “To” field of your email.
  3. To send carbon copies of your outgoing email to others, enter additional email addresses in the “CC” field by using SimpleClick or by manually typing them in.
  4. To send a blind carbon copy that does not display the recipient’s email address to other recipients, enter the email addresses in the “BCC” field by using SimpleClick or by manually typing in the address.


Can I import my contacts from another program?

You can import a previously existing contact list from ACT!, MS Outlook, Outlook Express, or Goldmine. You must first export your contact information from your other contact manager program. Follow that program’s directions for exporting contact information. Save the contact information in .CSV format (comma separated values). If allowed to choose a specific .CSV file format, choose a DOS formatted .CSV.



To access the importing feature:

  1. Click the Contacts button at the top of the application.
  2. Click on the drop-down arrow next to Actions.
  3. From the Program drop-down list, select Import/Export Contacts.
  4. Click the Import button.
  5. Click Browse.
  6. Select the file you wish to upload, and click Open.
  7. Select a group to import to (If any).
  8. Click Import.
  9. Create field mapping from the grid for all incompatible fields.
  10. Click Accept.


Can I export my contacts?
Yes, to export contacts:

  1. Click the Contacts icon.
  2. Click the drop-down arrow next to Actions.
  3. Choose Import/Export Contacts.
  4. Choose the type of format you would like to export these contacts (CSV or vCards).
  5. Click Export.


Can I email a group of contacts?
Yes, to email a group of contacts, Use SimpleClick to enter individuals or groups without typing in addresses. Open a new email:

  1. Click on To button.
  2. Click on group name or the individual contacts you wish to send the email to.


How do I create a new personal group?
To Create a new Personal Group:

  1. Click the Contacts icon.
  2. Click on the drop-down arrow next to New.
  3. Select Personal Group .
  4. Type the Name of the Group.
  5. Click the contacts you would like to add from the contact listing on the left.
  6. Click the Save button in the upper-left corner of the screen.


Can I modify an existing group?
Yes, There are three ways to modify and existing group:

    • From the Contacts application you can:
      1. Click the drop-down arrow on the VIEW button.
      2. Select the Groups.
      3. A list of Groups will then appear in the grid below with the options to share, modify, or delete.
      4. Select the MODIFY button across from the group(s) you wish to modify.
      5. From there you can add or remove contacts and click SAVE when finished.
    • From the Contacts application you can also:
      1. Click the drop-down arrow next to View.
      2. Select the desired group.
      3. Click the drop-down arrow next to Actions.
      4. Click Modify Group.
      5. Make necessary changes (rename Group add/remove contacts).
      6. Click Save in the upper-left corner of the window.
  • From the SimpleClick menu you can:
    1. Right-click the Group name in the SimpleClick Window.
    2. Click Modify Group.
    3. Make necessary changes (rename Group add/remove contacts).
    4. Click Save in the upper-left corner of the window.



Can I filter my contacts?
Yes, contacts can be filtered by clicking on header columns or by clicking on the Letter of the contact. To filter by the header column:

  1. Click on the Contact icon.
  2. Click on the desired column in which you want to filter (display name, work email, etc..).


To filter by Letter of Contact:

  1. Click on the desired Letter .


Can I print my contacts?
Yes, you can print individual, groups or all contacts. 

To print your contacts:

    • For Individual contacts:
      1. Double click on the contact.
      2. Click on the print icon.
    • For contact Groups:
        • Your can:
          1. Click on group name in the SimpleClick Window (located in the far left pane).
          2. Click on the print icon.
      • Or you can:
        1. Click drop-down arrow next to view.
        2. Select group name.
        3. Click print icon.
  • For All:
    1. Click on the Contacts icon.
    2. Click on print icon.


Can I turn the preview pane Off / On?
Yes, To turn the Preview Pane Off/On:

  1. Click Preferences in the upper-right corner of the screen.
  2. Click General Settings under the Contacts section of preferences.
  3. Under Preview Pane select Off or On.
  4. Click Save.