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     Administrative &
     Emergency Contacts

Managed Server

  Check Point VPN Client
  Firewall & VPN Changes
  Secure Shell (SSH)
  EasyStreet Admin for
     Hire

Colocation

  Access Card Form
  Facility Rules
  Remote Hands Service
  Tape Rotation Service

Monitoring Service

  Monitoring Setup
  Suspending Notification




Technical Support

Get 'round the clock monitoring.

Monitoring, provided through EasyStreet's 24/7 NOC, is included with Managed Server customers who choose system software management. It is available separately to customers who choose EasyStreet's managed hardware services. EasyStreet provides two monitoring levels for Managed Server customers:

Hardware heath monitoring looks inside the device to see how well the hardware and network are actually running using Simple Network Management Protocol (SNMP).

Systems software health monitoring looks into the health of the server operating system and standard applications via an intelligent agent running on the server. Our NOC personnel are constantly evaluating all health messages and comparing them against normal thresholds; if yours deviate, we will send appropriate notification to your designated contact.

If you are a Managed OS customer, we are already monitoring your equipment and it is not necessary to fill out the forms below.

Administrative and Emergency Contact Form
We must have your contact information on file before we can start monitoring your equipment.

You can tell us anytime you do not want to be notified about outages we discover because you are doing maintenance on your equipment (or any other reason) by sending an email to Customer Support, listing the specific IP address of device and the duration of time you do not want notifications. A ticket will be automatically opened and you will receive a confirmation response. You will not be notified about anything concerning the systems you list for the duration of the outage window you specify.




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