You can tell us anytime you do not want to be notified about outages we discover because you are doing maintenance on your equipment (or any other reason) by sending an email to Customer Support.

List the specific IP address of device and the duration of time you do not want notifications.

A ticket will be automatically opened and you will receive a confirmation response. You will not be notified about anything concerning the systems you list for the duration of the outage window you specify.