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Import previous mailbox into new Exchange Mailbox

After migrating to Exchange, contacts and calendar are empty and your previous mail folders are in the "Personal Folders" section.  Use this procedure to import your previous Contacts, Calendar and Mail folders into your new Exchange Mailbox.

Procedure:

  1. Open Outlook
  2. File | Import and export
  3. Select "Import from another program or file", click Next
  4. Select "Personal Folder File (.pst)", click Next
  5. Select the PST file and click Next.
    NOTE: The default name and location of the PST file is

    C:\Documents and Settings\YourLoginName\Application Data\Microsoft\Outlook\outlook.pst

    NOTE: If you have used the Office Tool "Configure OUTLOOK PST File Location" then you have to take the PST file from the location you have previously specified!
  6. Under Select the folder to import from, ensure that Personal Folders is selected, Include Folders is checked on, Import items into the same folder in: should be selected, and Mailbox – Your Name should be selected from the dropdown below.
  7. Leave the default selection and click Finish.  The import process will start and may take a few moments depending on the amount of data to be imported.

Detailed Procedure with Screen shots:

  1. Open Outlook
  2. File | Import and export


    Outlook Import Export dialog box


  3. Select "Import from another program or file", click Next


    Outlook Import Program File dialog box


  4. Select "Personal Folder File (*.pst)", click Next


    Outlook Import PST dialog box


  5. Select the PST file and click Next.


    Outlook Import Select PST dialog box


    NOTE: The default name and location of the PST file is

    C:\Documents and Settings\YourLoginName\Application Data\Microsoft\Outlook\outlook.pst

    NOTE: If you have used the Office Tool "Configure OUTLOOK PST File Location" then you have to take the PST file from the location you have previously specified!
  6. Leave the default selection and click Finish.


    Outlook Import Finish dialog box


    NOTE: The import process may take a few moments depending on the amount of data that have to be imported.
  7. Once you have imported into the Mailbox, the Exchange Server will begin the upload of the data to the server.  Depending upon your upload speeds and the amount of data being imported, this could take several hours.

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