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Upgrading to MS Outlook 2003 from previous version

NOTE: If you have Windows 2000 or XP, then we strongly recommend that you upgrade to Outlook 2003, for which you get a free copy as a customer of ours – send us an email with "Need Outlook 2003" in the body of the message to request it.  Your experience will be far better with Outlook 2003.

If you're upgrading from a previous version to Microsoft Outlook 2003, please make sure to follow the following instructions:

1. Follow the Setup Outlook 2003 Instructions and skip section B.  Please follow it completely even if you've previously been using our service with the older version of Outlook.
2. Make sure to enable Cached mode:

For optimal performance, you should use Cached mode in Microsoft Outlook 2003.  This will dramatically speed up your experience using our MS Exchange Hosting service.

NOTE: This guide is only if you have already installed Outlook 2003 and successfully attached it to our Microsoft Exchange servers.  If you are not able to access your MS Exchange mailbox yet, please make sure to follow the setup guide for Microsoft Outlook 2003.

How to setup Cached (Offline) Mode in Microsoft Outlook 2003:

1. If Outlook 2003 is open, close all Outlook 2003 windows.
2. Click on Start -> Settings -> Control Panel -> and double-click on Mail
3. Select View or change existing e-mail accounts and click on Next
   
   
   
   
   
   
   
4. In the E-mail Accounts window, highlight Microsoft Exchange Server and click on Change
   
   
   
   
   
   
   
5. In the Exchange Sever Settings window, check the Use Cached Exchange Mode box. Click on More Settings.
   
   
   
   
   
   
   
6. In the Microsoft Exchange Server box, click on the Advanced tab, check the Download Public Folder Favorites box, and click on OK.
   
   
   
   
   
   
   
7. You should be back at the Exchange Server Settings window. Click on Next.
8. You should be back at the E-mail Accounts window. Click on Finish.
9. When you launch Outlook 2003 next, it will download and make an offline copy of all your Mailbox folders and and any Public Folders that are in your Public Folder's Favorites.