Viewing your web site

Contents

• View site prior to DNS set up
• View site after DNS has been set up
• Viewing your site if you have a subdomain
• Common Problems
  • When I go to my site using the preview URL, all I see is an under construction page.
  • When I go to my site I get the error Forbidden: You don't have permission to access / (or /foldername) on this server.
  • I can see my site using the preview URL, but it won't work using my domain name

Viewing your newly uploaded files

View site prior to DNS having been set up

To view your site before your domain has been set up in EasyStreet's DNS servers, replace yourdomain.com with your domain name in the address below:

http://yourdomain.com.previewyoursite.com/

To view a specific page, replace yourpage.html with the name of your specific web page:

http://yourdomain.com.previewyoursite.com/yourpage.html

Relative links will work under this preview site because they do not reference your full domain name as part of the URL for the link. Absolute links, because they reference the full domain name for your site within the URL, either will not work or will refer back to your old site if you still have your old site active with another provider.

View site after DNS has been set up

Replace yourdomain.com below with your actual domain name:

http://www.yourdomain.com/ takes you to your web site.

http://yourdomain.com/ also works.

Viewing your site if you have a sub domain

If you have subdomain.domain.com hosted with us, then you would not use a www in front of it. To get to your web site, you would use http://subdomain.domain.com/.

Common Problems

• Problem: When I go to my site using the preview URL, all I see is an under construction page.

  Solution: Make sure you have published your web pages into the folder named public and inside the public folder delete the file index.phtml which is the under construction page. Now do you see your content?

• Problem: When I go to my site I get the error Forbidden: You don't have permission to access / (or /foldername) on this server.

  Solution: You do not have a correctly named home page for the site or the folder you are trying to view. Every folder on your site must have a home page or must have a .htaccess file which overrides the need for a home page and allows a listing of files to display instead. Typically your homepage would be named index.html make sure you have a file with this name inside your public folder or any other folder you are trying to view. Home pages must be named in all lower case. Both the name of the file (index) and the file extension (.html) must be lower case.

• Problem: I can see my site using the preview URL, but it won't work using my domain name.

  Solution: Contact EasyStreet Support at 503-968-3279. We can help you determine the source of the problem. Common causes are:

  • DNS is not yet set up for your domain or is still pointed at your old hosting provider.
  • DNS is no longer pointing at EasyStreet's name servers due to a billing problem with your domain registrar.
  • Your office location has its own name servers and there is a DNS entry in the name server or lmhosts file which points to an old IP address for your site.