Repair Email on Outlook 2016

If you need to login to Outlook email click here.

  1. From the start menu open the Outlook app.
  2. Select ‘File’ on the top left corner of the screen.
  1. Make sure that the “Info” button is selected on the left side of the screen. Under Account Information select Account Settings > Account Settings…
  1. There will be a pop up for your Account Settings. In the box under “Name” select the email that needs to be re-configured > Repair
  1. You will be prompted with what looks like a logon screen. Enter your email address then Select Advanced options > Check Let me repair my account manually > Repair
  1. Make sure you have the following filled out:
    Incoming mail:
    – User name: your full email address
    – Password: your password
    – Server: mail.iinet.com
    – Port: 995
    – Check the box for “This server requires an encrypted connection (SSL/TLS)”
    Outgoing mail:
    – Server: smtp.iinet.com
    – Port: 587
    – Encryption method: STARTTLS
    – Check the box for “My outgoing (SMTP) server requires authentication” > “Use same settings as my incoming mail server”
  1. Once the above information is filled out select “Next”. You should then see a message that says “Account successfully repaired”. Select “Done”.
  2. Send a test email to and from your email address to make sure everything is working.

    Your email should now be repaired.