Out Of Band circuits vs Access circuits
Internet Access Connections –
These are physical connections where EasyStreet provides bandwidth and routable IP addresses. All traffic is processed by our network infrastructure. Because the traffic is being processed by our network, we are able to fully support and troubleshoot issues with these connections.
Out-of-Band (OOB) Connections –
Out-of-Band circuits are dedicated to individual customers. EasyStreet does not provide the bandwidth or IP for such circuits. In general, EasyStreet has no visibility into their operation or performance. Troubleshooting is between the customer and the telco. Since the circuits do pass through some portions of our network infrastructure, we can help with troubleshooting if a problem arises.
If all else fails, call or email Support for help!
Phone: 503-906-7400 or Toll Free 1-800-207-0740